Essential Qualifications - 7 years experience of which at least 3 years should have been in a Senior Services capacity · ITIL Certification and experience · Experience in the development and maintenance of SLA's · Experience and desire to be responsible for people management · Intimate services process knowledge · General IT industry knowledge / awareness ·  Project Management exposure
Key Accountabilities include - Ensure all Professional and Managed Services are delivered in a holistic fashion · Interact with relevant persons to optimize resolution of operational issues . Contract Management · Single point of executive escalation for the client · Defining Scope of Services and costing this scope · Driving contract profitability by applying efficiencies · Participate in audit compliance reviews and action appropriately · Understand the contracts life-cycle, and manage contracts accordingly · SLA preparation and evaluation · Ensure accuracy of contract billing . Service Level Management· Ensure the scope ...
Posted in Cape Town, Durban, Engineering, Find a Job, Gauteng, I T, Management, Office Support, Port Elizabeth, Production, South Africa, Technical | Read More »
Qualifications - · Cisco CCNA or higher (required) · McAfee certifications (preferable) · General Security Experience (Password cracking, Incident Analysis etc) · MCSE 2000/2003 (required) · Good understanding of Firewalls Intrusion Prevention Systems (Network & Host) Antivirus & antispyware Event Monitoring & Analysis · 3 years experience on McAfee & Cisco products · 2 Year server experience · Good TCP/IP knowledge
Duties being - Customer focused · Ability to work under pressure· Teamwork· Communication skills· Ability to work across multiple disciplines · Ability to work on multiple clients i.e. understand different environments· ITIL disciplines · Monitor complete suite of McAfee security products on a daily basis· Monitor complete suite of Cisco security products on a daily basis· Develop & enhance security policies· Reporting· Investigate serious security incidents on the Coca-Cola SABCO Network· Troubleshooting of problems on security devices· 3rd Party management· Assist the solution architect in design and enhancement of new ...
Posted in Cape Town, Durban, Engineering, Find a Job, Gauteng, I T, Management, Office Support, Port Elizabeth, Professional, South Africa, Technical | Read More »
Please forward CV to nwabisa@thelabourpractice.co.za
Position Outline:In addition to owning a modest sales portfolio, the incumbent will be responsible for accepting orders, processing orders, communicating with internal departments on all aspects of customer queries. Key Performance Areas (KPAs):·        Manage customer base for optimal sales revenue and volume growth, and implement customer pricing to achieve targeted gross profits·        Fulfill the sales objectives required of the designated External Account Manager(s), or Industry Market Sector·        Process orders as per agreed customer requirements·        Understand and adhere to Protea’s various policies and procedures·        Provide back up support for fellow Internal Sales Representatives when necessary Key Behavioral Competences:§        Excellent telephone (telemarketing skills)§        Proactive, show initiative, and be independent §        Influential, persuasive, and assertive (when necessary)§        Self motivated, results orientated§        Genuine interest in understanding and meeting customers’ needs Skills, Knowledge, and Experience:§        Excellent communication, listening, and presentation skills§        Demonstrated sales and negotiating skills§        Computer literate and numerate§        Basic knowledge of products ...
Posted in Cape Town, Engineering, Find a Job, Local Sales, Logistics, Management, Production, Sales, South Africa, Technical | Read More »
Please forward CV to nwabisa@thelabourpractice.co.za
Position Outline:
Reporting to the Regional SHERQ Manager, the incumbent will assist in implementation, maintenance and auditing of the Integrated (Safety, Health & Environment) Management System within a chemical, transport and logistics environment. Play a key role in ensuring that SHE standards are adhered to and are maintained throughout the Cape Region
 Key Performance Areas (KPAs):
·        Co-ordinating development, implementation and review of Integrated Management Systems (OHSAS 18001 & ISO 14001), policies and procedures throughout region
·        Monitoring and implementation of best practices with respect to safety, health & environment in all activities of the business
·        Monitor compliance to the National Road Traffic Act legislation
·        Keep current with changes in S.H.E. Legislation and manage compliance there of
·        Conduct SHE risk assessments and internal audits
·        Conduct planned job observations to monitor compliance with work instructions
·        Dealing with customer complaints related to unsafe acts or conditions
·        Coaching and developing staff with respect ...
Posted in Automotive, Cape Town, Engineering, Find a Job, Logistics, Management, Production, South Africa, Technical | Read More »
Please Forward CVÂ to nwabisa@thelabourpractice.co.zaÂ
Position Outline:
Reporting to the Regional SHERQ Manager, the incumbent will assist in implementation AND maintenance of the Quality Management System within a chemical, transport and logistics environment. Play a key role in ensuring that Quality Assurance standards are adhered to and are maintained.
 Key Performance Areas (KPAs):
Contribute significantly towards continuous improvement of the ISO 9000 and GMP standardsÂ
Manage the QA non-conformance reporting system       Â
Assist with investigations resulting from customer complaints and other non conformances. (Root cause analysis)Â Â Â Â Â Â Â Â
Review working instructions and other QA documents      Â
Document control: electronic and hard copies     Â
Conduct internal audits and job observations      Â
COA control      Â
Ensure quality plans and standards, policies and procedures, corrective actions are implemented and completed within time constraints
Conduct planned job observations to monitor compliance with work instructions
Coaching, developing and training of staff
Initiating and championing of improvements projects
Compiling of reports and statistics       Â
Various other activities relating to quality assurance functions within ...
Posted in Cape Town, Find a Job, Logistics, Management, Quality Assurance, South Africa | Read More »
The position entails identifying new market opportunities by selling and integrating a range of solutions into new clients and new Business Development.
Essential requirements for the candidate are pre-sales/ sales experience in Physical IT
Infrastructure Solutions. You need to be target driven with strong negotiating skills and
the ability to develop and maintain multi-level relationships with prospective clients.
Good documentation skills and an ability to articulate the ROIStrong business acumen.
Outstanding communication skills (verbal and written), Develop and maintain strong
client relationships and a team player with the ability to plan and co-ordinate complex
sales.
Posted in Cape Town, Durban, Finance, Find a Job, Gauteng, I T, Management, Office Support, Port Elizabeth, South Africa | Read More »
Essential Qualifications - Previous experience in pre-sales, relevant certification in server
and storage virtualization. Microsoft Solution knowledge would be advantageous
Our client is looking for someone with good enterprise and basic network technology
understanding. You need to be focused under pressure with excellent time management
and have the ability to work as a team. The position's primary aim is to ensure high
quality in the technical design of solutions, and to ensure that this is properly handed over
to the Services team. You will be assisting the Practice Managers with product search and
recommendations, design implementation and technical and business requirements
Posted in Cape Town, Durban, Find a Job, Gauteng, I T, Management, Marketing, Office Support, Port Elizabeth, South Africa | Read More »
A position exists within a Car Rental Company for a dynamic and assertive individual to supervise the sales agents.
Posted in Automotive, Cape Town, Find a Job, Local Sales, Management, Marketing, South Africa | Read More »
Key Performance Areas:
·        Monthly Income Statement reporting.
·        Preparation of Annual Budget.
·        Maintain sales conditions on SAP
·        Prepare export profitability analysis
·        Preparation of monthly forecasts
·        Recommend cost reduction strategies to management.
·        Prepare account reconciliations, IFEM and tax schedules.
·        Ad hoc projects allocated by Management.
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Competencies
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·        Accurate information gathering and analysis.
·        Communication and presentation to all levels of management.
·        Teamwork and collaboration
·        Attention to detail.
·        Initiative
·        Planning and organizing.
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Qualification And Experience Required
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·        Relevant NQF6 accounting qualification.
·        3 Years experience in Finance, preferably with export experience.
·        Ability to interact with all levels of management.
·        Exposure to ERP systems – preferably SAP
Have a thorough knowledge of Excel
Posted in Durban, Finance, Find a Job, Logistics, Management, Port Elizabeth, South Africa | Read More »